TeslaHub Rental Terms
General terms and conditions of rental at TeslaHub
The renter and the driver must be in possession of a valid driver’s license. Driving licenses from non-EU countries (except Switzerland) are accepted if:
- no visa is registered in the passport
- the customer has a visa in the passport and has not been in Europe for more than 6 months at the time of the rental.
Tesla Model 3
The conclusion of a rental agreement and the associated use of the vehicle is allowed from 1 year in possession of a valid driver’s license.
Tesla Model Y
The conclusion of a rental agreement and the associated use of the vehicle is allowed from 2 years in possession of a valid driver’s license.
Turning off the vehicle’s online connection is not allowed under any circumstances. In case of violation, CHF 500 will be charged.
The rented vehicle is insured under the agreed insurance conditions of the insurance company as well as with the minimum insurance sum valid for Switzerland for liability and comprehensive insurance. The insurance is limited to Europe in the geographical sense. In any case, the insurance does not cover the use of the vehicles for the transportation of hazardous substances subject to authorization, as well as any contents of the vehicle, objects carried, persons, electronic items or business items.
Any protection agreed under the rental contract shall lapse in particular if an unauthorized driver drives the vehicle or if the driver of the vehicle is not in possession of a valid driving license when the insured event occurs. Excluded from the insurance are all assistance systems and improper use as well as racing, driving training, performance tests, private shows, or similar improper use.
Our Tesla Model 3 is fully insured. The deductible is;
- CHF 1000.- per claim (from 25 years)
- CHF 1500 for those under 25 years of age.
The deductible can be reduced to CHF 500.- or 200.- for the Tesla Model 3 in both cases for a one-time fee per rental.
Our Tesla Model Y is also fully insured. The deductible here is;
- CHF 2500 per claim (from 26 years of age)
- CHF 3500.- for under 26 year olds.
Willful or grossly negligent damage as well as damage inside the vehicle (e.g. scratches, holes, stains) are excluded from the insurance. This can then be handled via private liability.
Generally, the following is not allowed and therefore excluded from comprehensive insurance:
- Road races (on public and non-public tracks)
- Unlawful use of the vehicle and provocation in road traffic
- Commitment of crimes
- Driving on unpaved roads (e.g. gravel & dirt roads).
- Rim damage, we charge a flat rate of CHF 200.- per rim, provided that a repair is possible. Otherwise, you will be billed via fully comprehensive insurance.
- Parking & glass damage will be charged with a deductible of CHF 500.
Damage in general
Charge & Cleaning
The vehicle is handed over to the lessee in the battery-saving standard state of charge (80%). The renter charges the vehicle as needed at his own expense during the rental period and returns it with at least 60% charge. If this is not the case, a fee of around CHF 50 may be charged for the charge and the effort. The temporary option “unlimited kilometers” includes a charge of 40kWh per calendar day in the Swisscharge network and is limited to charging stations with max 20kW power. Roaming stations are excluded.
We attach great importance to clean, well-maintained and serviced vehicles. In case of extreme dirt outside (resin, tar) or inside (animals, food/drink, mud shoes, sand) we take the liberty to charge CHF 80.- cleaning fee. Washing in automatic car washes is strictly prohibited, as the vehicle can lock up in the event of incorrect manipulation. In case of disregard of this provision, the renter is fully liable for any damage caused by the use of the car wash.
It is not allowed to bring animals without protective measures. If an animal is brought along, cleaning will be charged at cost. For damages we ask to have a private liability.
Our Teslas are non-smoking vehicles. If smoking in the car, the tenant will be charged for cleaning plus. A lump sum of CHF 100.- will be charged for expenses.
Driving, Kilometers & Fees
In addition to the basic vehicle price, flexible mileage packages can be booked. The mileage packages start at 50km per day for 0.80.- /km for the Model 3 and CHF 1.- /km for the Model Y. The mileage price decreases depending on the mileage package booked. The more kilometers are booked in advance the cheaper the kilometer. The kilometers that are driven beyond that will be charged with a flat rate of CHF 1.- per kilometer afterwards.
Trips to neighboring countries (Austria & Germany) are allowed without further permits. Other countries are mandatory to notify the landlord and will be noted accordingly in the lease.
Parking fees, toll obligations and special traffic regulations for trips are to be borne by the renter (highway tolls or vignette – except Switzerland). Violation notices, parking fines and all other types of fines are the responsibility of the renter. When using a Supercharger, please note that the vehicle must be put away immediately after charging is complete to avoid blocking fees.
Fines or other fees are to be paid in addition to the processing fee of Fr. 40.- to be paid by the tenant.
Terms of payment
The rental fee is composed of the price for the requested vehicle indicated in the online booking, of the further selected options, of other costs indicated there as well as of the costs to be determined according to the use of the vehicle.
Rebooking & Extension
No cancellation fees will be charged for cancellations up to 7 days prior to the start of the rental period. Up to 72h before the beginning of the rental period 50% of the rental price will be charged, up to 48h before the beginning of the rental period 75% of the agreed rental price. Within 24h before the start of the rental or during the rental period, the full agreed rental price will be charged. In case of total non-collection of the vehicle or non-collection at the agreed time, the full rental price will be charged.
Standstill with empty battery