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FAQ - Frequently asked questions

We are currently renting a Tesla Model 3 SR+ in white with the location in Bern.

The conclusion of a rental contract and the associated use of the vehicle is only permitted from the age of 21 or with at least 2 years in possession of a driver's license.

If you would like to rent the Tesla as a learner driver, please contact us before booking.

Since the rent is based on days, the effective rental period is 12 hours per day, i.e. from 08:00 to 20:00. However, if you would like to pick up the Tesla earlier or return it later (on the same day), this is possible by arrangement, depending on the possibility.

For rentals of 2 days or more, this means that you can pick up the Tesla from 08:00 and return it by 20:00. Again, if you would like to pick up the Tesla earlier or return it later (on the same day), this is possible by arrangement.

You can easily book our Tesla Model 3 online at your desired rental times. If the vehicle is not available at the requested time, we recommend you to choose a new time. If you still can't find what you are looking for, please feel free to contact us at any time.

After selecting the desired rental period, you can conveniently check out, pay the rent and fill out the rental contract that you will receive with the booking confirmation by mail.

Please note that the booking is binding only with the confirmation and the completed rental contract.

Autopilot is a driving assistant that can drastically increase safety. Currently, however, as mentioned, it is only an assistant and the vehicle does not drive fully autonomously. Autopilot is currently mainly suitable for the highway. In the process, it maintains the lane, performs lane changes and serves as distance cruise control. In addition, the Model 3 is capable of parking independently in reverse and sideways. However, it is enormously important to be able to control the vehicle at all times and keep your hands on the steering wheel.

Our Tesla Model 3 is covered by both liability and comprehensive insurance. You will find the necessary documents in the glove compartment. In any case, inform us immediately by phone or WhatsApp. We will help you at any time.

For a flat fee, you can park your private vehicle in the underground garage at pickup.

Please note that the vehicle should be charged to at least 60% when you return it. We also ask you to return the vehicle as you received it. Any damage must be recorded by photo and sent to us.

Our Tesla Model 3 is fully insured. The deductible is

CHF 500 per claim (from 25 years of age)
CHF 1500 for those under 25 years of age.

The deductible can be reduced by CHF 500 in both cases for a one-time fee per rental.

Willful or grossly negligent damage as well as damage inside the vehicle (e.g. scratches, holes, stains) are excluded from the insurance. Those damages are handled by the tenant's personal liability insurance.

Rim damage, we charge a flat rate of CHF 200.- per rim, provided that a repair is possible. Otherwise, you will be billed via fully comprehensive insurance.

Trips throughout Switzerland as well as to neighboring countries (Austria & Germany) are allowed without further permits. Other countries are mandatory to notify the landlord and must be noted in the lease.

Parking fees, toll obligations and special traffic regulations for trips are to be borne by the renter (highway tolls or vignette).
Violation notices, parking fines and all other types of fines are the responsibility of the renter.

Fines or other fees are to be paid by the renter in addition to the handling fee of CHF 30.

Subject to change without notice. Effectively valid are the current rental conditions and thus the signed rental agreement.