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FAQ - Frequently asked questions

We are currently renting a Tesla Model 3 SR+ in white with the location in Bern.

The conclusion of a rental contract and the associated use of the vehicle is only permitted from the age of 21 or with at least 2 years in possession of a driving licence.

If you would like to hire the Tesla as a learner driver, please contact us before booking.

Since the rental with us is based on days, the rental period is effectively 12 hours for one day, i.e. from 08:00 to 20:00. However, if you would like to pick up the Tesla earlier or return it later (on the same day), this is possible by arrangement.

For rentals of 2 days or more, this means that you can pick up the Tesla from 08:00 and return it by 20:00. Again, if you want to pick up the Tesla earlier or return it later (on the same day), this is possible by arrangement.

You can easily book our Tesla Model 3 online at your preferred rental times. If the vehicle is not available at the desired time, we recommend that you choose a new time. If you still can't find what you're looking for, please feel free to contact us at any time.

After selecting the desired rental period, you can conveniently check out, pay the rent and fill out the rental contract that you will receive by email with the booking confirmation.

Please note that the booking is only binding with the confirmation and the completed rental contract.

Autopilot is a driving assistant that can drastically increase safety. However, as mentioned, it is currently only an assistant and the vehicle does not drive fully autonomously. Autopilot is currently mainly suitable for the motorway. It maintains the lane, performs lane changes and serves as distance cruise control. In addition, the Model 3 is able to reverse and park sideways on its own. However, it is extremely important to be able to control the vehicle at all times and to keep your hands on the steering wheel.

Our Tesla Model 3 is covered by both third party and comprehensive insurance. You will find the necessary documents in the glove compartment. In any case, inform us immediately by phone or WhatsApp. We will help you at any time.

For a flat fee, you can park your private vehicle in the underground car park at pick-up.

Please note that the vehicle should be at least 60% charged when you return it. We also ask you to return the vehicle in the same condition as you received it. Any damage must be recorded in a photo and sent to us.

Our Tesla Model 3 is fully insured. The deductible is

CHF 500.- per claim (from 25 years of age)
CHF 1500.- for under 25s.

The deductible can be reduced by CHF 500 in both cases for a one-off fee per rental.

The insurance does not cover wilful or grossly negligent damage or damage inside the vehicle (e.g. scratches, holes, stains). These damages are covered by the renter's personal liability insurance.

We charge a flat rate of CHF 200 per rim for rim damage, provided that repair is possible. Otherwise, you will be charged for fully comprehensive insurance.

Journeys throughout Switzerland as well as to neighbouring countries (Austria & Germany) are permitted without further permission. Other countries must be notified to the lessor and must be noted in the rental contract.

Parking fees, toll obligations and special traffic regulations for journeys are to be borne by the Hirer (motorway tolls or vignette).
Violation notices, parking fines and all other types of fines are to be borne by the Hirer.

Fines or other fees are to be paid by the renter in addition to the handling fee of CHF 30.

Subject to change without notice. Effectively valid are the current rental conditions and thus the signed rental contract.